Help

Search common AviateSafely support topics, filter by category, and open related pages when an article points to a specific account, training, or resource area.

Help Ticket

Help tickets are available to trial members and active subscribers. Sign in to your account, or start a trial to unlock direct ticket support.

Sign In

Public

How does the AviateSafely subscription work?

AviateSafely uses a recurring subscription priced at 7.99 USD per month per user. Billing is processed through Square. Once the subscription is created and marked active, subscriber-only tools and content become available automatically. Subscriber features include advanced planning tools, member community access, additional training content, and expanded use of certain site features.

Open related page

Member

How do I cancel my AviateSafely account and subscription?

Open the Profile page while signed in and use the account cancellation section. Typing CANCEL and submitting the form marks the AviateSafely account as canceled. If an active Square subscription is linked, the system also requests cancellation through Square. After cancellation, the user is signed out and the account is prevented from logging in again unless it is restored manually by site support or administration.

Open related page

Member

Why do some tools stay locked after I create an account?

Creating an account does not automatically grant subscriber access. Tools such as the Flight Risk Assessment, community hub, and some advanced training experiences require an active subscription status. Once Square confirms billing and the subscription is marked active, those features unlock automatically for the associated AviateSafely account.

Open related page